Does ELSK send to the whole world?
No, we deliver to all countries within the European Union and Norway*
(read the "Norway" section below)
What's the delivery time ?
Shipping is via GLS International, and expected delivery time is 2-10 days.
How much does delivery to Europe cost?
Shipping costs for international orders are EUR 13.50 (DKK 99). The price is the same regardless of order amount, size or weight.
How should I return an order?
You pay for the return costs in connection with shipping. These will not be covered by ELSK.com. The return package is sent to:
ELSK
Tilstedvej 73, Port 2
7700 Thisted
Denmark
Always remember to get a receipt from the shipping company when you hand over your return package.
We offer a return portal from Germany.
🇩🇪 German return portal - click here
How do I exchange an item?
If you wish to exchange your item for a different size, please reorder at elsk.com. You can do so immediately and ensure that the correct size is in stock and that it will not be sold out in the meantime.
How long do I have to return my package?
You have 100 days from the day you received the package.
🇳🇴 NORWAY 🇳🇴
Is ELSK VOEC-registered?
Yes, ELSK is COEC-registered so it is easy for you to shop in Norway without duty and tax.
Will there be duty or tax on my package?
No, ELSK is responsible for payment of customs duty and Norwegian VAT.
So no additional fees are imposed in Norway.
What's the delivery time ?
Shipping is via GLS Denmark + Bring Norway, and expected delivery time is 4-8 days. Shipping costs for orders to Norway are 13.50 EUR (99 DKK)
How should I return an order?
You pay for the return costs in connection with shipping. These will not be covered by ELSK.com. The return package is sent to:
ELSK
Tilstedvej 73, Port 2
7700 Thisted
Denmark
Always remember to get a receipt from the shipping company when you hand over your return package.
How do I exchange an item?
If you wish to exchange your item for a different size, please reorder at elsk.com. You can do so immediately and ensure that the correct size is in stock and that it will not be sold out in the meantime.
How long do I have to return my package?
You have 100 days from the day you received the package.